VoiceSteer Privacy Policy
Effective Date: January 1, 2026. This policy describes how VoiceSteer Inc. collects, uses, and safeguards information.
1. Information We Collect
We collect information you provide directly, such as account registration details (email, password hash), payment information processed securely via Stripe, uploaded sales playbooks, and configuration settings.
2. Live Meeting Context Processing
During active coaching sessions, VoiceSteer processes bounded conversation context from supported meeting applications to generate real-time recommendations. VoiceSteer is designed for focused live guidance and does not maintain a full meeting-video archive for its coaching workflow.
3. Subprocessors and AI Providers
We use commercial API providers (such as Anthropic for reasoning and Voyage AI for document embeddings) and infrastructure subprocessors (such as Neon Postgres for database hosting and Stripe for payment processing). Data processing with third parties is governed by commercial service terms. VoiceSteer does not submit customer content to train public AI models.
4. Data Retention and Deletion
You may delete your uploaded playbooks or disconnect extension sessions at any time. Account records and billing audit entries are retained as needed for legal, compliance, and accounting obligations.
5. User Responsibilities & Consent
Users are responsible for complying with applicable local laws, employer policies, customer agreements, and meeting-platform terms regarding conversation notification or consent. VoiceSteer does not provide legal advice.
6. Contact Us
If you have questions about this Privacy Policy or data handling practices, please contact us at privacy@voicesteer.com.